🔁 BestvibePro – Refund & Returns Policy
At BestvibePro, your satisfaction is our top priority. We’re committed to delivering high-quality products and an excellent shopping experience. If you’re not completely satisfied with your purchase, we’re here to help.
📦 Returns
- You have 30 days from the date of delivery to request a return.
- To be eligible for a return:
- The item must be unused, in its original packaging, and in the same condition as received.
- A valid proof of purchase (order number or receipt) is required.
- The following items are non-returnable:
- Perishable goods (e.g., food, flowers)
- Intimate or sanitary items
- Gift cards and digital/downloadable products
📩 To start a return, email us at support@bestvibepro.shop with your order details. We’ll provide return instructions.
💰 Refunds
Once your return is received and inspected, we’ll notify you of the approval or rejection of your refund.
- Approved refunds will be processed within 5–10 business days to your original payment method.
- Shipping charges are non-refundable, unless the item was defective or we made a shipping error.
🔄 Exchanges
We only replace items if they are defective or damaged. If you need to exchange an item for the same one, email us at support@bestvibepro.shop.
🚚 Return Shipping Costs
Customers are responsible for return shipping costs unless the return is due to our error (e.g., wrong or damaged item received).
❗ Late or Missing Refunds
If your refund hasn’t appeared after 10 business days:
- Recheck your bank or credit card account.
- Contact your bank or credit card provider — processing times may vary.
- Still need help? Contact us at support@bestvibepro.shop.
✉️ Contact Us
For questions about returns, refunds, or orders, reach out to us:
📧 Email: support@bestvibepro.shop
🌐 Website: www.bestvibepro.shop